Secure Cloud Fax
Services for HIPAA-Compliant Healthcare and Business Document Transmission
Your healthcare clinic discovered yesterday’s patient referrals never actually sent. You called your fax provider, who told you to call the phone company. The phone company told you to call your fax provider. Nobody fixed anything. Your fax provider has been acquired three times in five years, and every acquisition degraded service.
Kelley Create delivers HIPAA-compliant secure cloud fax that actually works. TLS 1.2 transport encryption, AES 256-bit data encryption, full audit trails, signed Business Associate Agreements, and integration with the EMR and EHR systems healthcare runs on. One partner. One platform. One bill.
we "checked" it for you
what worked then may not work now
The Fax Machine Doesn’t Get HIPAA Audited. The Process Does.
The fax machine in the back doesn’t get HIPAA audited. The process around it does. Patient records sit on the output tray until somebody walks by. Confirmations get tossed. The audit trail is whoever happened to be near the machine when the fax came in. The cover sheet says “confidential” and that’s the entire access control. An audit finding here is expensive.
The right partner doesn’t sell you another fax line. They move secure fax to a cloud platform with audit trails, encryption, and the chain-of-custody the regulator actually wants to see. That’s us.
What Is Secure Cloud Fax?
Secure cloud fax is fax service delivered through a cloud platform rather than an on-premises fax server or fax machine. Documents send and receive through web interfaces, email gateways, EMR/EHR integrations, or APIs. The platform handles transmission, encryption, retention, and audit logging. For healthcare and other regulated industries, the platform also provides HIPAA-compliant infrastructure: TLS 1.2 transport encryption, AES 256-bit data encryption, signed Business Associate Agreements, and full audit trails.
Find Out What Secure HIPAA-Compliant Cloud Fax Would Look Like for Your Team. Free Assessment, No Obligation.
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How Kelley Create Delivers Secure Cloud Fax Services
Four phases. Understand current fax workflows, design what fits, migrate without losing documents, then support and optimize.
Current fax volumes, sending patterns, receiving patterns, EMR/EHR integration points, compliance requirements, current vendor contracts and pain points.
Platform selection, BAA execution, EMR integration design, number porting plan, user access design, audit and retention configuration.
Number porting, EMR integration deployment, user training, parallel testing with the legacy system before cutover. We don’t decommission until the new system is proven.
Day-to-day support. Employee onboarding. Periodic business reviews. Compliance posture maintenance. Single point of contact when something goes wrong.
What’s Included in Secure Cloud Fax Services
Every secure fax engagement gets scoped to your business. The components below are standard.
One partner. One platform. One bill.
these components are standard
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TLS 1.2 transport encryption, AES 256-bit data encryption, audit trails, signed Business Associate Agreements. Concord, mFax, or other HIPAA-ready cloud fax platforms.
Local Fax Expertise, National Coverage
Secure fax is a cloud service, but the design, EMR integration, and clinical workflow training happen locally.
Local. Regional teams for deployment, EMR integration coordination, on-site training, and the hands-on work clinical workflows need.
National. Multi-location and multi-state healthcare networks get coordinated secure fax across every site. Same platform, same compliance posture, same training approach.
Why Partners Choose Kelley Create for Secure Cloud Fax
HIPAA-compliant fax specialists with platform depth.
Our implementation team has deployed fax solutions for healthcare organizations handling hundreds of HIPAA-compliant faxes every day. When it comes to compliance, we don’t bolt it on later. We build around it from day one.
HIPAA compliance done right.
Not a checkbox. TLS 1.2, AES 256, audit trails, BAAs, retention policies. The compliance auditor’s questions get answered with documented evidence.
EMR integration that works.
Faxes flow into the EMR where clinical staff already work. Less manual upload. Fewer misfiled documents. Inbound and outbound from within the chart.
Stable partnership, not the latest acquisition.
Northwest Kidney Centers trusts us with 500+ HIPAA-compliant faxes daily across 20 clinics. Not because we’re cheapest. Because we’re still here next year.
Real human support for clinical workflows.
The 4:45 PM Friday failed fax is a clinical emergency. You need a real person, not a ticket queue in another time zone. Our team understands the urgency.
Vendor-neutral platform selection.
We recommend what fits your environment, EMR, and compliance requirements.
Multi-location playbook.
Healthcare networks with 20+ locations on consistent secure fax. New clinics onboard from a proven playbook, not invented from memory.
Who Secure Cloud Fax Services Are For
Healthcare practices and networks needing HIPAA-compliant fax for patient referrals, lab results, insurance authorizations, and prescriptions.
Specialty healthcare (dialysis, oncology, behavioral health, orthopedics, dental, etc.) where high-volume fax with specialty EMR integration matters.
Multi-location healthcare networks needing consistent secure fax across every clinic or facility with centralized compliance posture.
Legal, financial, and government organizations with regulated workflows where fax remains the required transmission method.
Businesses with aging on-premises fax servers ready to retire the equipment and the server-room maintenance burden.
Organizations tired of fax provider acquisition cycles and the service degradation that follows every M&A event.
Case Studies: Cloud & IT Solutions
Real businesses. Real Outcomes. Click to view all Case Studies.
Find Out What Modernizing Your Cloud Fax Would Actually Look Like. Free Assessment, No Obligation.
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Ready for Fax That Actually Works?
Fax provider acquisition cycles. Service degradation. HIPAA compliance gaps. Failed transmissions nobody knows about. The fix isn’t another fax vendor. It’s secure cloud fax with real HIPAA compliance, EMR integration that works, and a partnership that’s still here next year.
Free assessment, no obligation. We audit your current fax setup, evaluate platform fit, and produce a clear picture of what secure, HIPAA-compliant cloud fax would actually look like.
Frequently Asked Questions
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Is your secure cloud fax HIPAA-compliant?
Yes. TLS 1.2 transport encryption, AES 256-bit data encryption, full audit trails, signed Business Associate Agreements. The platforms we deploy (Concord, mFax) are designed for healthcare compliance and used by major healthcare networks including Northwest Kidney Centers.
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Can we keep our existing fax numbers?
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Does it integrate with our EMR or EHR?
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What about high-volume sending?
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What happens when a fax fails?
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How does pricing work?
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Can we still send and receive on physical fax machines?
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What about Business Associate Agreements?
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How long does deployment take?
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What about audit logs and retention?
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Why not just use email for healthcare documents?
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